The forums are going away: here's the why, how and when.

[Tsukki]

Hello, Tamers and forum users in particular!
With the new year, there's a few things we'll be changing about our external platforms, and the forums are one such platform.
We've decided to deprecate and progressively delete the forums and instead use the new Discord server forum channel feature, as well as other platforms we have available. Read further down for the why, when, and how.

WHY?

• The forums are hosted on an external service that does not depend/is not related to Crema. This means we have little control over them, the way they work or don't. We're having a lot of issues with spam bots that we cannot moderate, a problem we don't share on the Discord server. Support tickets filed through the forums have never reached us. A reset on the host caused us to lose all the formatting on the forums, with the files being condemned to the void. And like this, a long list of inconveniences.
• There's always been a problem with the forums not sending verification e-mails. No matter how many times we've contacted the host, no progress has been made on this front. This would effectively leave people out of the forums in the past, and we have no tools to prevent this.
• The forums are in disuse except for a few handful of threads. We plan on creating other avenues for those, or maintaining those existing that are still required, but other than those the forum is not really used.
• We believe Discord to be much easier to access, for both the players and us, and easier to maintain and improve upon as we have much more agency over there.

WHEN + HOW?
Over the course of the next 3 weeks we're going to progressively lock every subcategory, and then category. We'll be leaving a reminder of this pinned atop each sub, as well as specific instructions on where to go to continue sharing with others and enjoying the activity the subforum was relevant to.

• The first few subforums we're going to be locking this Friday are: Wiki, Fan Zone, Media, Trading, Guides and Tournaments. These were chosen based on their last activity date as well as already having a direct counterpart in the Discord server or other of our external platforms.
• Next Friday we will be locking: Offtopic, Clubs and Questions. These already have direct counterparts in other platforms and/or the Discord server, but have been used recently and we don't want to step over that.
• On February, Friday 10th, we'll be closing off General and Feedback and suggestions, as these are two of the most frequently used channels, that do somewhat have a counterpart already. *We won't be creating a new channel for Feedback and Suggestions. Read more below.
• On February, Friday 17th, we'll be locking In-game assistance and Bug reports. We are already in the process of creating new avenues for these through Discord, so that you have enough time to accustom to these new ways of handling it, and we can slowly redirect all traffic there instead of here. We'll also be using this time to learn the ropes so the process can be as seamless as possible for you.

We encourage everyone to take this time to extract any useful information or recap they might have posted on the forums. We also encourage everyone to explore our Discord server and the rest of our social platforms in advance, and get familiar with them.

*As to why we won't be creating a new Feedback and Suggestion forum channel on our Discord server:
These forums, including the Feedback and Suggestion section, were created back when Temtem was a wee game in Alpha Access. The context has changed a lot since then, for both you players and us devs.
That was a time where only one platform existed and we had to undergo no certification process, where everything was possible and doable and deadlines seemed far away, and where the community was a small group of players where everyone knew each other. Ever since the game started growing, responding to the Feedback and Suggestion threads has become unmanageable and too big of a task for anyone, but specially so for the few people that conform the design team. This includes even changing the tag of each thread, and of course providing info on why or why not. Although we've always tried to be clear on our stance on suggestions and why they are hard to implement, and we've always advised people not to expect an answer, we are aware that there's been growing discomfort in the community in regards to unresponsiveness on this section.

We have assessed our possibilities and have decided not to create a forum channel for Feedback and Suggestions, as we cannot manage it nor your suggestions anymore. Development cycles have changed with the context, and they are much shorter now. There would not be enough time to review, design and implement any substantial suggestion from the community in the current dev cycles. We now also have to wait for third-party approval, hindering our reaction capacity, so we try not to do rushed changes. And still, we would not have time to respond to all of your suggestions, nor change it's thread status, so the core problem would remain.
This doesn't mean we're suddenly closed off to suggestions and feedback. We're still open to changes that are manageable within the time frame we have. QoL changes, balance changes, and tons of other changes will still be happening based on your feedback.
We want to make it clear that feedback was still reaching even those who didn't visit the forums much, and we'll still have other contact points. We will be reaching out to our community when we need feedback or ideas on a future feature, as receiving opinions on one specific topic is much more manageable than handling myriads of suggestions. We will also be powering up the internal chain of comms to make up for the loss of this avenue of contact.
Although we understand this can be disappointing, we didn't want to leave you hanging or in the dark about you, nor did we want you investing time in crafting awesome suggestions that we wouldn't have been able to process or review. We hope you understand this new approach and situation.

I'll be around to solve any question you might have, and to provide help and support when I can. Feel free to use this thread to reach out as I'll be keeping an eye on it. Talk to you soon!

 

[Cheware]

Hm well I guess I'm sinking with the ship, I just can't stand Discord.

Thanks for the information, see y'all in game (or not) !

 

[Niro]

I can fully understand the removal of the forums and agree that it's easier managable over discord. Seen it in a couple other games and it works out pretty well there, too.
On the other side removing the feedback & suggestions for pve content are sad news. The game feels in need of some love for the ones who enjoy pve, but all they can do is making suggestions and giving feedback on pvp.

Hope to see more interactions with the community now, equal to the time that was used on reading through suggestions.

 

[jokr]

I'm not terribly torn up about the forum itself, but man losing a dedicated avenue for feedback and suggestions seems... I'll be blunt. Seems like this is the beginning of the end.

Feedback and suggestions is what a lot of dedicated players used to provide meaningful, well thought out improvements to existing mechanics, reworks of entire systems (looking at you clubhouse suggestion post), or new ideas to keep the game evolving. Stating outright that the dev cycles don't even support this reads (again, to me): "this is the end of meaningful development. We'll still have seasonal updates with a battle pass, balance changes, and very minor additions. However, this is the end of substantial ideas."

I will fully acknowledge I may be approaching this too cynically... But all I can do is say how I feel (respectfully). And I feel extremely uneasy about the future of the game, and also that this will lead to a lot of dedicated players going "why bother?"

I hope I'm wrong.

 

[Parz ace]

I feel like this isn't a good look... your response to the community not feeling heard lately is to remove the ability to give feedback and suggestions? It's not like that forum section was so bloated with traffic that you guys can't read it... there is like 2-3 new threads posted every week.

I feel like knowing what direction your community/consumers want the game to go is extremely important or else we get situations like the battle camera, where we get stuff no one wanted and ultimately is actively disliked by a lot of people.

 

[Marsh]

I'm really going to miss the forums out of nostalgia, it was really exciting when it first dropped. I understand the removal and I hope the discord threads feature works out better for you all! I have a feeling there's going to be a lot more suggestions and feedback on the Reddit now since that'll be the main place for that.

 

[Stripclub]

discord, in my opinion, is very confusing & is not a good place to post feedback. the forums are well structured & moderated and allow us to post meaningful, easy to find, threads. the level of discussion on here is way more focused and on topic.

other than that, do avid forum posters get an ingame title for putting their work & time into the forums? ive been an absolute problem on here, posting quality threads that in likes to post ratio even beat yaws proof -> (members list on here) Gyazo

3.66 likes per message to big bossmans 3.16 , its time to pay up. gimme a title like "firestarter" or "influencer"

my thread history: Feedback & Suggestions

im a problem.

Realtalk, every active player thats been contributing on the forums, especially on the feedback & suggestion section & has more than 60 points, should get a little ingame title similar to the wiki team, we´ve been passionately sharing ideas, posted bugs & been talking about improvements for the game free of charge for a long time and didnt get the whole dev interaction/feedback that the wiki team got. everyone thats posted on here has a deep affection for temtem and is invested, else we wouldnt even be here.

list of people with more than 60 points: Most points

 

[Bly Zeraz]

Really disappointing to see. Discord communication has had a whole long list of issues for years that isn't going to change even with a semi forum feature on there. Not continuing to have a feedback and suggestion section is a super bad look also. Even more so when added in with the timing where there have been a lot of big topics of frustration or desire that have gotten no attention by devs just in recent months.

 

[Kirlia]

Would it really hurt to have a discord forum dedicated to feedback discussion of the game? It would give people a place to discuss their thoughts like the current feedback forums do, and would be a focused place to see how the players feel about certain things, unlike a more general chat.

 

[Lata]

That was a time where only one platform existed and we had to undergo no certification process, where everything was possible and doable and deadlines seemed far away, and where the community was a small group of players where everyone knew each other.

Who is setting these expectations of a deadline? There may be some that give feedback with a sense of urgency, but generally we don't expect our feedback to be in any particular cycle, if at all. Are we to only suggest things we know can be designed and implemented in 3 months?

Shutting down the forums and not putting feedback and suggestions on discord has the feel like you are just trying to muffle feedback. All the reasons you want to close these forums makes sense. But it has the feeling like you are muffling us, that the plans all laid out and you're willing to veer on little things as long as they fit neatly into your development cycles. That there will be no more overhauls. That we have to learn to love the things we hate. But that ultimately the game is what it is, "Here's what we promised on the Kickstarter. Enjoy, btw here's a trailer for our next project". That's how I feel, I know I am in control of that but I'd feel like a fool not to consider it a possibility that this is to be the start of when everything went wrong.

Sidenote, if you feel like the forums are unmanageable, wait until everyone can only vent their frustrations on the #temtem or #temtemspoilers.

 

[Moonie]

Wow, I have so many good memories of the forum, several incredible suggestions, conversations, discussions between people, following the news there was incredible, I will miss it.
I hope people stay active here on Reddit, I'm not a huge Discord fan (to be honest, I hate the platform) but I still wanted to stay up to date with the game.

And one last time, please consider my suggested rework of the house system. ;^;

Some suggestions that maybe could improve the Housing System

The house system is one of the things I love most about Temtem, it's very relaxing to be decorating your house in the best possible way, the soundtrack is extremely relaxing and the quest to get your house is extremely well done. But after you get your house and decorate it, I end up not seeing...

www.playtemtem.com

 

[Pink G]

Going to miss posting feedback suggestions to make radars not break
I guess this is an end of an era

 

[Joiss]

Not big on the decision to remove support forums and replace them with Discord, a separate service. If you're someone who doesn't use social media services, you're prompted to create accounts for Reddit, Discord, Twitter, whatever, to get support for the game. Not good.

 

[FenixVoltz]

Discord does not have the same practicality and order as a forum in separating subjects into topics and being registered so that people can follow everything that happened on that subject, discord is very chaotic in messages and mixed subjects who are not seeing it in real time and very easy to miss important information or the point of discussion.

although it does have a new semi forum feature it is very limited and doesn't have the same impact as a regular forum. In addition, discord is not receptive to foreigners who do not have English as a fluent language, being left out of most discussions that may occur

The most important thing by far was the feedback and suggestions topic, even though it was more symbolic nowadays, it is very important for players to express their opinions and give feedback on new mechanics such as the idle camera, events and the like, as much as I understand that the game is at a level where it is not possible to do everything at any time like before, at least small improvements and results by general opinions of players it was totally possible yes!

I am very disappointed with the position of the crema at this moment

 

[NapkinDispenser]

I can't help but assume the following thread was the tipping point for the decision to close down the forum:

Touch base with us, please

Back in the Kisiwa cycle, Crema made this post: A first look at Cipanku, the current status of development, and more! – Crema This was needed and was generally well recieved. It set the proper expectations on the future development of the game. Letting us know the roadmap was now considered...

www.playtemtem.com

Feedback & suggestions has been significantly slower for several months now, so it's not a matter of there being too much input from us, the community. There's been responses from staff while that subforum was significantly more active with little issue.

Keeping this game's social media within as few separate sites as possible is ideal but not realistic when we're already spread across several sites. There's also the issue of losing all the old threads with any potentially useful information or ideas. Guides that are still relevant can be transferred easily. Hundreds of suggestions cannot.

Sidenote, if you feel like the forums are unmanageable, wait until everyone can only vent their frustrations on the #temtem or #temtemspoilers.

Next step is lower the character limit and have all channels in slowmode so you can only post one sentence every hour. After that, moderation on the Discord will become drastically more severe to the point that most people actively choose to avoid going on it.

If anyone thought repeated suggestions were inconvenient or tedious to deal with before, it's going to be magnified exponentially on the Discord.

every active player thats been contributing on the forums, especially on the feedback & suggestion section & has more than 60 points, should get a little ingame title similar to the wiki team

If we're going to get anything, I'd like the title "Forum Enthusiast" or something similar.

Overall, not much will change for feedback & suggestions. Many suspected we weren't really being listened to for a long time. I think we were, but being ignored before or after hearing us out without any confirmation of which one happened comes across as the same.

A lot of the innovations that became big updates to the game came from feedback & suggestions. If we don't get a new place for it, that tells me there's no intent to have future content updates of similar scale.

This isn't the subforum for it, but here's my last suggestion while we can still post them here: make a category on the Discord for feedback & suggestions, have moderator-created channels for a few specific topics that each act as a thread, and have each of those channels be a dedicated thread for the topic. The community wouldn't be able to choose the topics, but at least we'd be able to give input on topics that would be formally recognized as having Crema's attention. Instead of sifting through however many threads people make, Crema would set up about five "threads" and we'd be able to stick to each topic within a confined area. Keep the channels as specific as possible to prevent them from becoming too broad (ex: "balance" goes from changing Tamer's Paradise feather payouts, to changing base stats on certain tems, to changing specific techniques; instead, make a channel "Tamer's Paradise activity reward rebalance").

 

[Pretzelicious]

With the problems listed, I completely understand the decision to move away from the forums. I really do.
Specially when a lot of times I see folks in Discord with a suggestion or a bug redirected to the forum. So that will be one step less for those people. Will be one extra step for those who don't have a Discord but honestly no platform is perfect and you will have to register SOMEWHERE to get your bug report or suggestion posted.

However I am extremely disappointed in the "there won't channel a for feedback". Perhaps I misunderstood...because that is completely contradictory to "we will have other contact points"? You either have it or you don't. "We will still take your feedback" from where exactly? From whatever you or YaW catches while looking at the #temtem channel in Discord?

I get that a conventional channel would not do the trick because it will get flooded with messages, the suggestions get lost and no dev has time to sift through all of that. But there are other ways. The "Suggestion" functionality in Discord bots. Where people post a suggestion through a command with a cooldown and other players can vote on it. And normal messages are not allowed on it so it doesn't get spammed.

Please consider it. We don't expect you guys to implement all of our wild suggestions, but it is really disheartening to hear "if we want feedback, we will ask for it. Anything else has no place to be."

You say "extract any valuable information" well, I have nothing to take with me if I have nowhere else to post my suggestions.

 

[Tsukki]

Hey peeps! There's a lot of you and only one of me so I can't reply to every specific post, but I'll try to cover the most frequently brought up points here.

First and foremost, Discord is not only going to be the only platform left for anything. We want to use the forum channel feature there and we believe it's gonna be super convenient, but Reddit still allows for lengthy explanations (although lemme remind you that devs have limited time and shorter, to the point explanations/feedback/desires are always best for us), and so does Facebook, Twitter... Someone pointed out you need a Discord account now, but it was the same case for the forums. No one had an account here, but a lot of people have at least one of the other avenues and don't need to create an specific account on an specific place.
Second, someone mentioned a post and said that was the most probable cause and I wanna clarify that that wasn't the case. The forums have internally been walking on very thin ice for at least a year, for all the reasons mentioned, and we've been working it out hands-on for a couple of months. That thread wasn't the cause and it had nothing to do.
Thirdly, feedback gets to us all time, on all avenues. I cannot stress this enough. The disappearance of the forums is not the disappearance of feedback or community-led changes. We have never said feedback no longer has a place or reason to be. Just that we have limited time now, that the game is on a different stage than it was when these forums were created, and the kind of feedback we'd like to receive or will find more useful and more likely to be implemented at this stage of development. We have also honestly told you we cannot reply to or interact with most feedback, so suggesting other new avenues that still require interaction from us would simply perpetuate the problem. We make sure to signal every change that originated from the community in the patch notes, and the forums closing won't cull the number of community-led changes that make it into the game. And we are, of course, not muffling you in the very least nor have we ever tried to. Feedback will exist as long as players exist and that's alright. We're offering plenty of other avenues that we interact with on a more frequent basis where you can still say the same things you would say here.
Take the idle cameras, for example. The thread that existed here didn't come at a time when we could radically change the future (remember we have to send patches for certification over a month before they launch to the public, and we cannot make changes after that's sent). Instead, and obviously seeing the reaction to them, we hear feedback from many different avenues and changed them following your feedback, not only from the forums but from all places. The peeps that conform the design team read the Discord often, and the forums, but also Twitter or Reddit.
We usually have a good idea of what the community expects or wants from the game, but that doesn't mean it always aligns with that the devs want or expect from the game, and that will always happen, forums or not. We're removing the forums, not your ability to provide feedback and have it reach us, and of course this isn't about pve or pvp, and pve players have always given us feedback and will continue to do so on the other handful of avenues possible for it. Competitive players only really discuss balance, while pve players cover the entire game and have a say on mostly everything and anything.
Lastly, we did not think the forums were unmanageable or hard to read. They were convenient, but also saw little use and caused trouble on themselves, not the use the players were giving it to them. Being unable to fix the issues they have because they're out of our reach was a constant source of frustration for both you and us.

This got super long, sorry! Many things to address. I know change is always scary and I know it might not feel right at the moment, but I can assure you, as someone who has the full internal vision and knows the works behind the curtain, that this will not feel like a huge change in practice and that your feedback will continue reaching us and influencing the development of the game. Thanks for reading me if you've gotten this far!

 

[BubbaMcZ]

I understand wanting to switch to discord, more people use it and you have more control over how it's ran. However, it just feels bad that an avenue of direct feedback with the developers is going away. In all honesty I'm not convinced that your engagement with the community will now somehow improve on discord. I've felt for a while now that Crema's engagement with the community and their overall feedback has been lackluster, this includes on the forums and on discord. Examples of highly requested changes/fixes that have gotten little to no feedback from devs include dojo wars changes (reduce the wait time between matches please) and clubs' activity logs being broken since 1.0. My suggestion to improve the feeling of the community being heard would be to have a biweekly or monthly Q&A session, similar to how Jagex does theirs.

 

[Tsukki]

I understand wanting to switch to discord, more people use it and you have more control over how it's ran. However, it just feels bad that an avenue of direct feedback with the developers is going away. In all honesty I'm not convinced that your engagement with the community will now somehow improve on discord. I've felt for a while now that Crema's engagement with the community and their overall feedback has been lackluster, this includes on the forums and on discord. Examples of highly requested changes/fixes that have gotten little to no feedback from devs include dojo wars changes (reduce the wait time between matches please) and clubs' activity logs being broken since 1.0. My suggestion to improve the feeling of the community being heard would be to have a biweekly or monthly Q&A session, similar to how Jagex does theirs.

Taking this quick chance to reply before posts group up again, I think there's a distinction to be made between community engagement and feedback engagement. We chat a lot with the community, we explain ourselves a lot and answer a lot of questions. We don't always necessarily agree with the community, and we don't always have the time or resources to do what the community wishes. Like, we always hear you, but we don't always agree and that's why some changes don't happen. A monthly Q&A could be good if it was done on a mutual pact of no aggression and respect, meaning not getting upset if we don't agree on a piece of feedback, don't want to change a feature or don't have time to do it, and not getting mad if we can't answer some questions, want to wait before we answer them, etc. Which is basically what we already do. Jagex is also massive compared to Crema, and the amount of people and time involved in this often make it impossible for us, but I'll give it a spin with the team and see if it's doable on a less recurrent basis.

 

[BubbaMcZ]

Taking this quick chance to reply before posts group up again, I think there's a distinction to be made between community engagement and feedback engagement. We chat a lot with the community, we explain ourselves a lot and answer a lot of questions. We don't always necessarily agree with the community, and we don't always have the time or resources to do what the community wishes. Like, we always hear you, but we don't always agree and that's why some changes don't happen. A monthly Q&A could be good if it was done on a mutual pact of no aggression and respect, meaning not getting upset if we don't agree on a piece of feedback, don't want to change a feature or don't have time to do it, and not getting mad if we can't answer some questions, want to wait before we answer them, etc. Which is basically what we already do. Jagex is also massive compared to Crema, and the amount of people and time involved in this often make it impossible for us, but I'll give it a spin with the team and see if it's doable on a less recurrent basis.

That's fair, I misspoke and jumbled community engagement and feedback engagement together. I see y'all engaging with the community a good amount on discord, but I do feel Crema is somewhat lacking when it comes to feedback engagement. I'm mentioning these two issues again because I'm most familiar with them, but I've seen maybe one to two responses since 1.0 regarding highly requested dojo wars changes and the club activity log being broken. It'd be appreciated to see more dedicated responses for specific, highly requested changes/fixes rather than general responses from Crema that say "we hear your feedback, please keep it up". Although I wish there was a toggle, Crema's feedback with the community regarding idle cameras was, in my opinion, an example of a good dedicated response to a specific, highly requested change. I wish there were more dedicated responses for specific changes/fixes, although I do understand that obviously Crema can't do this for every piece of feedback; a monthly Q&A could help this to some extent.

Thanks Tsukki.

 

[Tsukki]

That's fair, I misspoke and jumbled community engagement and feedback engagement together. I see y'all engaging with the community a good amount on discord, but I do feel Crema is somewhat lacking when it comes to feedback engagement. I'm mentioning these two issues again because I'm most familiar with them, but I've seen maybe one to two responses since 1.0 regarding highly requested dojo wars changes and the club activity log being broken. It'd be appreciated to see more dedicated responses for specific, highly requested changes/fixes rather than general responses from Crema that say "we hear your feedback, please keep it up". Although I wish there was a toggle, Crema's feedback with the community regarding idle cameras was, in my opinion, an example of a good dedicated response to a specific, highly requested change. I wish there were more dedicated responses for specific changes/fixes, although I do understand that obviously Crema can't do this for every piece of feedback; a monthly Q&A could help this to some extent.

Thanks Tsukki.

No probs, gladly! I've really enjoyed our exchange. I'll move this along the team and we'll see what (and when) we can do

 

[Bly Zeraz]

These forums still had very clear pros that other platforms don't. Discord, Reddit, and twitter are not able to have the same sort of easy to track discussions with reddit being the only one that comes remotely close despite having other posts that will be pushing threads in and out of visibility. Even if it wasn't the "Touch Base with Us" thing that got absolutely ghosted, communication on where people where getting directed to communicate concerns wasn't happening. If you guys can only respond to then those other platforms are gonna amplify that issue even without a feedback section anymore, which you should keep.

Taking the idle camera for example, that was a MASSIVE point of discussion that universally was "this NEEDS a toggle feature". That was the feedback you couldn't possibly miss on here, reddit, twitter, and discord. It ultimately was not listened to, with some specific threads on reddit getting the most textbook of non-answer responses on if the feedback would be listened to in an upcoming patch or even down the line. The changes we did get to the camera did not reflect any good understanding of what the community wanted. Especially with comments such as this one from YaW "we don't plan to remove the battle cameras so keep your feedback on how to improve them, not removing them".

If we have to deal with losing the forums and then dealing with the cons of the other platforms to try communicating our concerns with even just existing stuff instead of what would make the game better, it would be really nice to know we won't have to at least deal with the same issues that are completely the responsibility of the dev team. But I don't see any reason to believe there are positive changes on the horizon. More to go off of in regards to how things would improve with the reduced hassle of having to manage this place would be nice.

 

[Tsukki]

These forums still had very clear pros that other platforms don't. Discord, Reddit, and twitter are not able to have the same sort of easy to track discussions with reddit being the only one that comes remotely close despite having other posts that will be pushing threads in and out of visibility. Even if it wasn't the "Touch Base with Us" thing that got absolutely ghosted, communication on where people where getting directed to communicate concerns wasn't happening. If you guys can only respond to then those other platforms are gonna amplify that issue even without a feedback section anymore, which you should keep.

Taking the idle camera for example, that was a MASSIVE point of discussion that universally was "this NEEDS a toggle feature". That was the feedback you couldn't possibly miss on here, reddit, twitter, and discord. It ultimately was not listened to, with some specific threads on reddit getting the most textbook of non-answer responses on if the feedback would be listened to in an upcoming patch or even down the line. The changes we did get to the camera did not reflect any good understanding of what the community wanted. Especially with comments such as this one from YaW "we don't plan to remove the battle cameras so keep your feedback on how to improve them, not removing them".

If we have to deal with losing the forums and then dealing with the cons of the other platforms to try communicating our concerns with even just existing stuff instead of what would make the game better, it would be really nice to know we won't have to at least deal with the same issues that are completely the responsibility of the dev team. But I don't see any reason to believe there are positive changes on the horizon. More to go off of in regards to how things would improve with the reduced hassle of having to manage this place would be nice.

I think being able to provide feedback is great. I think being mad if it's not the feedback applied isn't. Sometimes the community and the devs want different things and that's literally just life and happens in every game.
And what you call our responsibility sound great on paper, but on practice we lack the time to both develop and reply to every piece of feedback and idea. No human person can do that, it's impossible. They'd have to only work on that. If we only reply to some, we're cherry-picking or choosing favorites. If you have any actual idea of how this could be done to accommodate the community and devs time I am listening to that.

 

[Rumors]

Why not meet in the middle and add a Feedback section to the Steam forum? Yes, it's less official, but that also works in tempering expectations for developer responses there. I know I've seen TMTrainer hanging around there a few times, so they or someone else could, every so often, hoover up the useful feedback from the section and present it to the dev team.


In hindsight, I think this forum is kind of ghost town-y since you kinda have to go out of your way to find it. I only found it a while back when I got stuck and was trying to find a way to get in-contact with a GM to get unstuck. I know it's under Contact on the Crema site, but only for a link regarding bug reports and no indication there's more to it until you click it. IIRC, there's no link or indication the forum exists in-game or on Steam, but I can't double check and may be wrong.

 

[Tsukki]

Why not meet in the middle and add a Feedback section to the Steam forum? Yes, it's less official, but that also works in tempering expectations for developer responses there. I know I've seen TMTrainer hanging around there a few times, so they or someone else could, every so often, hoover up the useful feedback from the section and present it to the dev team.


In hindsight, I think this forum is kind of ghost town-y since you kinda have to go out of your way to find it. I only found it a while back when I got stuck and was trying to find a way to get in-contact with a GM to get unstuck. I know it's under Contact on the Crema site, but only for a link regarding bug reports and no indication there's more to it until you click it. IIRC, there's no link or indication the forum exists in-game or on Steam, but I can't double check and may be wrong.

TM, me and a couple of devs hover over the Steam forums often. People do drop feedback there and we read it. The thing with making it a section would be: will it really temper expectations for dev responses? What difference would it make, be it on Steam or here on the forums? Anything created by us looking for feedback will generate expectations of responses, or at least that's been the case so far.
There's no reference to the forums in-game, but there's a message pinned atop the Steam forums on where to go if one has a bug. Still, we don't heavily remind people of these forums because the Steam forums serve a similar purpose and we check them too.